What Can Improving Your Social Media Presence do for Your Business?
Facebook has around 600 million users, Twitter has roughly 200 million and YouTube has become the second largest search engine. With so many millions of people using social media as their primary source for news, information, and product referrals, no business can afford to ignore the power of social media. Social media is today’s word-of-mouth advertising. Except that it’s happening much, much faster. With a single status update to Facebook, or a single Tweet on Twitter, your business can be spread to thousands of people in instants.
MThe important thing is that you use social media in a smart way, gaining followers and providing benefits to your fans. Social media can make your business, but it can also break it if you’re not careful.
A social media service for everyone
At Glencore Seo we provide social media marketing tools, tricks, and a full strategy for gaining a foothold in this fast-paced world. Our services include:
- Social media development – social media development of all your profiles, building the communities and creating connections.
- Social media strategy – social media strategy means making a campaign, implementing that campaign and managing your reputation using social media, and then using analysis tools to see how the process is going.
- Social media monitoring – social media monitoring so you understand what sentiment analysis means and which tools are leading the industry.
- Social media healthcheck – review of current practices and strategies
- Social media training – social media training for your team, including engagement techniques and how to make the most of monitoring tools and dashboards.
- Social media consultancy – a bespoke selection of all the above services.
Why get social with Glencore Seo?
At Glencore Seo we use a four-tiered approach. Our principles focus on transitioning your business from an outsider to a social media insider. Start by listening to what customers want and what the perception is of your company from all sides. Engage people in the process of improving your business. Amplify the effect of your conscious effort to make improvements. And finally, support customers with interactive social media tools.
Social Media Success – What it Takes
Listen
A brand used to be what a company told you it was, but times have changed and now it’s about what everyone else says it is – this includes employees, customers, prospects, competitors and the rest of the world. Businesses now need to see how they’re perceived and they need the power to change it. Social media can provide both.
Engage
Listening is a starting point, but engaging is where your business will start to see the real benefits of social media. By involving your business in some of the many conversations going on out there around your industry the possibilities are endless. You can extend your reach, gain recommendations and increase sales, to name but a few.
Amplify
Now that your business is actively participating in the social landscape, it’s crucial that you harness the power of conversation to add value to your offering. Using social commerce, you can drive sales by giving your customers the power to review products, answer other customers’ queries and recommend you to their friends.
Support
Social media engagement is invaluable when it comes to customer service. Potential and existing customers see responsiveness from companies and those companies earn their trust. With social media, possible customer service issues can be highlighted and addressed immediately, leaving you with happy customers, which in turn means repeat custom and plenty of recommendations.